I will be hiring an IT Project Manager in the next few weeks. I have spent a good amount of time thinking about how I am going to conduct the interviews. Being a successful technical project/program manager comes down to having a combination of three skills: technical (duh!), leadership, and communication. Here are the Key Qualities I will be looking for:
1. Technical Knowledge
• Understanding of IT Systems: Familiarity with software development, infrastructure, and/or cloud computing based on the needs of the organization.
• Project Management Tools: Experience using tools like JIRA, Asana, Bsecamp, MS Project, or others.
• Certifications: Technical certifications from tech sector giants like Microsoft, Dell, Apple, Cisco is a good indicator of technical knowledge and expertise.
2. Project Management Skills
• Methodologies: Proficiency in Agile, Scrum, or Waterfall methodologies.
• Budgeting & Resource Allocation: Ability to manage budgets and resources effectively.
• Risk Management: Skill in identifying and mitigating project risks.
•Certifications: PMP, PRINCE2, Agile, or ITIL certifications add credibility.
3. Leadership and Communication
• Team Management: Experience leading cross-functional teams, including technical and non-technical stakeholders.
• Conflict Resolution: Ability to address and resolve conflicts within the team or with external stakeholders.
• Clear Communication: The ability to translate technical concepts for non-technical audiences.
4. Soft Skills
• Adaptability: Flexibility to manage changes in project scope or technology.
• Problem-Solving: A track record of tackling complex IT challenges.
• Organization: Demonstrated ability to manage multiple priorities and timelines.
5. Cultural Fit
• Look for alignment with organization’s values and team dynamics.
• Consider their approach to collaboration and innovation.
Steps to Evaluate Candidates
1. Define Your Needs
• Clearly outline the scope of projects they will handle and the technical environment they’ll work in.
• Specify whether certifications or experience in specific tools/methodologies are non-negotiable.
2. Craft Targeted Job Descriptions
• Include key skills, certifications, and experience relevant to your department’s IT needs.
• Highlight soft skills like leadership and communication as essential.
3. Screen Resumes for Relevant Experience
• Look for a proven track record in delivering IT projects on time and within budget.
• Assess their tenure with previous employers and the complexity of the projects they managed.
4. Structured Interviews
• Behavioral Questions:
- “Tell me about a time you delivered a project under a tight deadline.”
- “Describe how you handled a major project setback.”
- Technical Scenarios:
- “How would you approach integrating two systems with different architectures?”
- “What metrics do you use to track project success?”
•Leadership Questions:
- “How do you manage team members with conflicting priorities?”
- “What’s your approach to stakeholder management?”
5.Case Study or Simulation
- Ask candidates to outline how they’d plan and execute a sample project.
- Evaluate their approach to scope, timelines, risk, and communication.
6.Check References
• Verify their project management experience and leadership abilities with past employers.